Overview
This article explains how to use the Deposits section of the Manager Dashboard in your Giving Platform to view, track, and export detailed reports of gift batches deposited into your bank account.
Why This Matters
Deposit reports help your ministry reconcile giving activity with bank records and provide a clear audit trail for each batch of transactions.
At a Glance
- View all deposit batches and export grouped reports
- Filter deposits by account type and date range
- Track billing fees and net deposit amounts
- Export reports to CSV or PDF
- Match batches using Batch ID for easy tracking
Before You Begin
- Estimated Time to Complete: 5 minutes
- Required Role/Permissions: Admin or Finance user with access to Reports & Giving
-
What You’ll Need:
- Access to Reports in the dashboard
- Bank account information (optional for filtering)
- Desired date range or batch details
Access Deposit Reports
- Go to the Reports tab from the sidebar.
- Select Deposits from the submenu.
- The default view displays:
- The Funding tab
- Export and Print options
- A list of deposit batches from the current month
Customize Deposit View
Use the filters at the top of the screen to refine your view:
-
- From/To: Choose a specific date range
-
Account: Filter by deposit account (e.g., Bank, Kiosk, PayPal)
Understand the Billing Tab
Click the Billing tab to view fee-related deposit reporting:
- Gross Deposit: The full amount before fees
- Net Deposit: Total deposited after fees are deducted
-
Manual Deposit: Reflects deposits processed manually (e.g., delayed payout)
💡 Learn more about deposit methods and billing timelines
Take Action on a Deposit Batch
For each batch listed, you can:
- View Transactions: Open a detailed view of included transactions
- Export: Download the batch as a .CSV
- Print Details: Generate a PDF grouped by Fund
💡 Use the Batch ID filter in the Transactions tab to jump straight to a specific batch.
Understand Deposit Timing and Batch Grouping
- Donations are typically deposited 2–3 business days after being received.
-
Batch Rules:
- All gifts from a single business day are grouped together
- Weekend donations (Sat–Sun) are deposited by Tuesday or Wednesday
- Kiosk donations are deposited separately in their own reports
Export a Full Deposit Report
Use the Export or Print buttons in the top-right corner of the Deposits screen:
- CSV: Ideal for spreadsheet analysis
- PDF (Grouped by Fund): Best for records and printing
Important Notes
- All transaction types (credit, debit, ACH) are included in deposit batches
- Kiosk transactions appear in separate batch reports
- Billing fees shown in the Billing tab help reconcile net deposit totals
Troubleshooting
-
Issue: Deposit doesn’t match total giving for the day
Solution: Check for separate Kiosk or manual payouts under the Billing tab. -
Issue: Unable to find a specific transaction in a batch
Solution: Search using the Transaction tab with the Batch ID or filter by donor, date, or account. -
Issue: Exported report is missing fund details
Solution: Be sure to choose PDF grouped by Fund for a more detailed export.
FAQ
Q: Can I see which donations are in a deposit?
A: Yes. Click View Transactions next to the batch to see all included gifts.
Q: Why don’t I see weekend deposits immediately?
A: Weekend donations are grouped and deposited the following Tuesday or Wednesday.
Q: Can I match a gift to its deposit?
A: Use the Batch ID from the Transactions report to identify the matching deposit.
Q: Do deposits include PayPal or Kiosk transactions?
A: Yes, but Kiosk and some third-party payments are deposited separately with unique batch reports.
Updated
