How to Switch Digital Giving Platforms Lesson 2: How to Have a Successful Launch

Don’t be intimidated by the live launch of your new giving platform.

This is an exciting time! Remember, by launching a new giving platform, you have an amazing opportunity to remind people about online, text, and mobile app giving options, reach those that have never given before, and even inspire recurring givers to give more! Plus, you’re improving the giver and admin experience.


With all the preparations complete, it’s time to show people how simple it is to give:

  • Announce the transition to your church

  • Explain to your church why you’ve decided to change giving platforms

  • Demonstrate the quick and easy steps to give using your new platform


Encourage everyone to set up an account right away, but also continually remind people to make the switch.

  • Until the transition is complete, take a minute during each service to remind people of the new giving process

  • Send friendly email reminders to those still using the old system and include action links for recurring givers

  • Continue communicating on social media, email, and in bulletins about the “switch-by” date


🎉 Making the move is easier than ever with Donor Import. 🎉


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