Overview
This article outlines common fees that may apply to your Ministry’s payment processing account and shows where to find them in your system.
Why
Understanding your payment processing fees helps your Ministry manage finances, plan budgets, and ensure transparency.
At a Glance
- Monthly service and account fees may vary based on your agreement
- Fees are viewable in Settings > Invoices or Reports > Deposits > Billing tab
- Batch and PCI fees apply based on usage and compliance
- You can contact Support or your Account Executive for help understanding your fees
Before You Begin
- Estimated Time to Complete: 5 minutes
- Required Role/Permissions: Admin access to billing reports and invoices
- What You’ll Need:
- Access to your Ministry’s payment processing account
- Knowledge of your service agreement or pricing package
Steps
- View Monthly Service Invoice Fee
- Amount: Varies
- Description: Charged monthly for using the software, based on your service agreement
- Where to Find: Go to Settings > Invoices
- Check Alternate Bank Deposit Account Fees
- Amount: $5 per month, per account
- Description: Applies to each alternate bank deposit account linked to your payment processing
- Billing: Charged for the prior month’s service
Where to Find: Settings > Invoices
- Review Monthly Account Fee
- Amount: $19.95 per month
- Description: Standard monthly fee for all Payment Brands processing accounts
- Billing: Charged for the prior month’s service
- Where to Find: Reports > Deposits > Billing tab
- Locate Batch Fee
- Amount: $0.30 per funded batch
- Description: Applies to each funded batch; alternate bank accounts have separate batch fees
- Where to Find: Reports > Deposits > Billing tab
- Find PCI Fee
- Amount: $9.99 per month
- Description: Charged for PCI compliance services
- Where to Find: Reports > Deposits > Billing tab
IMPORTANT NOTE: Fees listed are standard baseline rates. Actual fees may vary based on your agreement, selected packages, or custom pricing. For specific details, refer to your contract or contact your Account Executive or Sales Team.
Troubleshooting
- Can’t find your invoice? Make sure you have admin access and check the correct tab
- Fee amount looks different than expected? Review your service agreement or contact Support
- Need help understanding a fee? Reach out to your Account Executive for clarification
FAQ
Q: Where can I find all my monthly fees?
A: Most fees are listed under Settings > Invoices or Reports > Deposits > Billing tab.
Q: Why do I see different fees than listed here?
A: Your Ministry’s pricing may be customized. Contact your Account Executive for details.
Q: What is a batch fee?
A: It’s a small charge applied to each funded batch of transactions.
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