How to Use Ticketing for Events
Objective: This article provides a guide on how to create and manage tickets for events using the Forms feature. By following these steps, you can easily set up ticketing for your events, allowing attendees to register and receive tickets seamlessly.
💡 Why Use Ticketing?
Ticketing is a fast, easy, and included feature in Forms. It provides a convenient way for people or groups to register for events and receive tickets, enhancing the overall event experience.
Steps to Enable Ticketing in Event Registration Forms
- Create a New Event Registration Form:
- Navigate to the General Info tab in Form Properties.
- Scroll down to the Categories and select Event Registration, if not already checked.
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Below the event start and end dates and times, notice the Enable Ticketing selection box.
- Customize Your Event Registration Form:
- Use the Field Properties necessary for your event, such as attendees, contact information, event cost, and so on.
How Do Registrants Receive a Ticket?
- Use the Person Field Set:
- This field is necessary to generate a ticket.
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The individual submitting the form will receive a confirmation email including a group ticket, as well as each individual ticket for each name added to the Person Field Set.
Important Notes:
- Your event can be free of charge and still enable ticketing! A payment field is not required for ticketing.
- If a payment field is not present, the confirmation email and ticket(s) will be sent to the first email field on the form.
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Tickets will be shown to the registrant after the form is submitted. To preview, navigate to the Form Properties and view the Email tab. Click the Preview icon to view the ticket(s) as they will appear in the form submission email.
- The primary attendee who registers for a group will receive a group ticket and each individual ticket. They may forward the individual tickets to each person, or if the group plans to arrive together, may check-in using the group ticket.
- Registrants can choose to print a ticket or save it on their phone, just like a picture.
How to Redeem Tickets at an Event
For manager instructions for viewing tickets and redeeming them at event check-in, click here: Tickets for Events.
Have Questions or Need Help?
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