How to Use the Kiosk Feature for Donations and Event Registrations

Objective: This guide walks you through customizing your Kiosk settings to accept gifts, process event registrations, and more. By following these steps, you can provide a convenient way for your givers to support your organization.

💡 Why Use the Kiosk Feature?

Congratulations on choosing the Kiosk feature! It offers a convenient way for your givers to support your organization, whether through donations or event registrations.

Platform Options: Customizing in the Manager Portal

1. Access the Manager Portal:
   • Ensure the Kiosk feature is part of your purchased plan.
   • Verify your user permissions.
   • Contact support via chat if the tile remains unavailable.
• Log in to your Giving Platform and navigate to Settings by clicking the Gear Icon (⚙️) in the top-right corner.
• Select the Kiosk Tile.
  
• If the tile isn’t visible:
2. Customize Your Kiosk Settings:
   • Drag-and-drop or browse your computer to upload images.
     
   • One-Time Payments: Allows admins to process unique, single payments. Ideal for merchandise sales or fundraising. Assign a default fund and set a fee coverage percentage.
   • Event Registration: Display live event registration forms from your Form Builder. Note: Long forms may not be ideal for Kiosk use.
   • Set Security Pin: Lock the screen on a specific form or screen, such as a “Camp Registration” form.
     
     
• Upload your Organization Logo and Background Image:
• Enable the following options based on your needs:

Application Options: Configuring Your iPad Kiosk

1. Log Into the Kiosk Application:
   • Use your Giving Platform Manager credentials to log into the Kiosk app on your iPad.
   • Select a Mode:
     
     
   • Choose from the following Kiosk modes based on your needs:
     
     • Kiosk Mode: Allows givers to select actions, such as giving or registering for an event. If Event Registration is enabled in the Manager Portal, the home screen displays both Give Now and Register for an Event options. Forms marked as “Event Registration” in the Form Builder will automatically appear.
       
       
     • One-Time Payment Mode: Process one-time transactions for merchandise sales or fundraisers. Transactions are tied to the default fund set in the Manager Portal.
       
       
       
     • Form Lock Mode: Locks the screen on one specific form, such as Event Registration, Prayer Requests, or Contact Forms. Ideal for high-traffic areas or single-use purposes.
       
       

Processing Transactions

1. How to Process a One-Time Payment:
• Enter the dollar amount for the transaction (e.g., item price or donation).
  
• Provide required information for identifying the transaction in reports.
  
• Swipe the card to complete the payment.
  
2. Using Form Lock Mode:
• Select a form to lock the Kiosk screen.
  
• Search by form title or filter by form category.
• Confirm your selection by clicking Yes.
  
• Display your Kiosk with the locked form. Attach the card reader if payment is required.
  

Key Notes

• Forms Dependency: The Kiosk relies on the Form Builder for event registrations, prayer requests, or contact forms. Changes made in the Form Builder will reflect immediately on the Kiosk.
• Event Registration Responses: Access responses for event registrations in the Forms Builder within the Giving Platform.
• Ideal Placement: Avoid using lengthy or multi-step forms in high-traffic areas for smoother experiences.

Additional Resources

Dive deeper into creating and managing forms by visiting our Forms Guide.

Have Questions or Need Help?

If something isn’t working right, we’re here for you!

• Technical Support: If your product isn’t working as expected, our Support Team is available Monday–Friday, 8 AM–5 PM CST.
• Product Help: For tutorials and step-by-step instructions, visit the Help Center or click the question mark icon in the product to access help articles related to what you’re viewing.
• 24/7 Chatbot Support: Our Help Center chatbot can answer common questions any time—day or night.
• Personalized Support: Want guided help? Personalized walkthroughs are available through our paid services. Contact the Sales Team at sales@ministrybrands.com to learn more.

💡 Pro Tip: Many answers can be found for free in our Help Center—no need to wait!

Updated May 07, 2025 02:47