A donor can log in to use a saved payment method or add a new one. However, entering a password isn't always practical or convenient. An alternative is to use a 6-digit verification code sent to the donor's email or phone. This method is especially helpful when the donor is on a device without access to saved passwords. As long as they can access their email or receive a text message, they can proceed.
Save a New Payment Method
- Navigate to your organization's donation form.
- Enter a donation amount.
- Select the One-time Gift option.
- Select a fund from the fund dropdown.
- Enter your payment details:
- Full Name
- Card Number
- CVV Code
- Expiration Date
- Zip Code
- Email Address
- Phone Number (optional but highly recommended)
- Click Submit to complete the payment.
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On the confirmation screen, click Save Payment Method.
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Enter your email address and click Send Code.
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Check your email, then enter the 6-digit code. Click Verify.
- The payment method has now been securely saved.
Use a Saved Payment Method
If you have previously saved a payment method using either the above method or by logging in and saving it the traditional way, you can bypass the password login using these steps.
- Navigate to your organization's donation form.
- Enter a donation amount.
- Select either Recurring Gift or One-time Gift.
- Select a fund from the fund dropdown list.
- If Recurring Gift was selected, enter the Frequency and Start Date.
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Instead of entering your payment information, click the Use it now link next to "Have a saved payment method?"
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Select either Phone Number or Email Address, enter the corresponding information, then click Send Code.
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Enter the 6-digit code. Click Verify.
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Your previously saved payment methods will be displayed. Click one to select it.
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The payment method will be applied. Click the Submit button.
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