Give Now mode offers the simplest Giving Kiosk experience. Donors select a fund, enter or choose an amount, decide whether to include an administrative fee (if enabled), and complete their payment using the card reader.
When to Use Give Now
The Give Now mode is appropriate when you want your users to make credit card donations.
Give Now Settings
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From the Mode Selection page, tap Give Now.
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The currently selected settings are displayed.
- If the settings ned to be adjusted, tap Edit Settings. Otherwise, tap Launch Give Now.
- Available settings:
- Location: If your organization uses the Location feature in the Giving Admin portal, you can set the location linked to your transactions. If you do not need the transactions linked to a particular Location, you may select the None option from the Locations list.
- Funds: You must select at least one fund. Any chosen fund(s) selected will be available for the user to donate to.
- Administrative Fee: Administrative Fees are meant to offer the payee the option to cover credit card transaction fees. If enabled, the user will see a checkbox to add the Administrative Fee to the transaction total. Choose whether the Administrative Fee will be a Percentage Fee, Flat Fee, or you may choose to have No Administrative Fee.
- Card Reader: This shows whether the card reader is connected. The card reader must be connected for the Give Now mode.
Important: All payments received in the Kiosk app will be deposited into your primary bank account.
Donor Experience
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When the user approaches the Kiosk, it will look like this:
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The donor selects a fund, enters an amount, and decides whether to include the administrative fee (if enabled). They tap Continue to Pay.
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Using the card reader, the donor Inserts, Swipes, or Taps their card.
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After payment completes, the donor can tap Continue to enter their contact information for the Receipt or tap No Thanks. If the donor declines a receipt, the Kiosk returns to the Give Now form.
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If the donor wants a receipt, they must enter their First Name, Last Name, and Email Address. Phone Number is optional. The donor taps Send Receipt.
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The donor sees a Receipt Sent message and taps done.
Important: If a donor skips the receipt step, the gift is recorded as an Anonymous Member and can not later be associated with the donor.
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