Kiosk App Reporting

Use this guide to understand how Kiosk payments are recorded and reported.

 

What You'll Need

  • Access to your ministry's giving reporting, or an administrator who can run reports.
  • Some completed Kiosk transactions to review.

Viewing Kiosk Payment

  1. Log in to your Giving Admin site

  2. On the left-side navigation, click Reports, then click Payments. Depending on your settings, Payments could alternatively be called Gifts, Donations, or Transactions. 

    giving-nav-reports-payments.png

  3. To see only Kiosk payments, click the Filters button on the right and set the Payment Method to TriPOS Kiosk. Then, click Apply Filters.
    Important: Do not choose "Kiosk" as the Payment Method filter, as this is our legacy Kiosk app. 

    giving-reports-payments-filters-TriPOS.png

  4. Alternatively, to distinguish Kiosk payments from other Payment types when viewing, click the Columns icon and select Payment Method. This will add a new Method column to the grid.

    giving-reports-payments-columns-payment_method.png
    giving-reports-payments-grid-tripos_kiosk.png

 

What to Know About Kiosk Payments

  • Kiosk (TriPOS Kiosk) payments are tracked and categorized by Payment Method, enabling them to be distinguished from other channels like StewardPay (Point of Sale) or online giving.
  • The fund the donor selected keeps a record of each gift, even though all deposits go to a single bank account.
  • Gifts for which a receipt was requested are attached to a donor record; gifts without a receipt are classified as Anonymous Member gifts.
  • If your ministry is moving from the legacy Kiosk, reporting can differentiate legacy Kiosk payments (Method = Kiosk) from new Giving Kiosk payments (Method = TriPOS Kiosk).

 

Reconciling Fund Deposits

  • Because all Kiosk deposits settle to one bank account, funds that normally route to different accounts may require manual movement by your finance team.
  • Use the funds recorded on each transaction to guide that reconciliation.

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