Donor Experience: Giving via PayPal

Learn how to make a payment via PayPal within Online Giving or Payment forms.

Why choose to give with PayPal? 

  • Convenience: Use your existing PayPal account, with saved details, on mobile devices (iOS/Android) and desktop browsers.
  • Security: PayPal protects your payment information.
  • Trust: PayPal is a well-known, globally trusted payment platform.

Note: If you don’t see PayPal as a payment option within your ministry’s Giving Form, please get in touch with the organization directly. Each organization must set up PayPal as an option before it is available.

Donating via Mobile (iOS or Android)

Note: Screenshots reflect iOS, but the experience is identical on Android devices and across all browsers.

 

  1. Open the Giving Form and complete the required fields (Name, Email).
  2. Select PayPal as the payment method.
  3. Tap the PayPal button.

    PayPal_Phone_Payment Option.png
     
  4. Log in to your PayPal account and complete verification.

    Giving PayPal Mobile Login and Verification Flow.png    
     
  5. Click Agree & Pay Now.

    Agree and Pay Screen_PayPal_Apple.png
     
  6. You’ll be redirected back to the Giving Form and see a Thank You message.

    PayPal_Thank You Confirmation_IOS.png

 

Donating from a Computer

  1. Open the Giving Form and complete the required fields (Full Name, Email).
  2. Select PayPal as the payment method.
  3. Click the PayPal button.

    Giving Form PayPal Payment Option on Desktop.png
     
  4. A PayPal login pop-up appears—log in and click Agree & Pay Now.

    Giving PayPal Desktop Checkout Flow.png
     
  5. A Thank You screen will confirm your donation.
     

    A screenshot of a gift card

Description automatically generated

 

FAQs

Q: I don’t see PayPal as an option—what should I do?

A: Contact your church or organization administrator. They must enable PayPal in their General Settings for it to appear on forms.

Q: Is there an extra fee for using PayPal?

A: No. PayPal is offered as a giving option at no additional cost to donors.

Q: Where do receipts go?

A: PayPal receipts are sent to the email address associated with your PayPal account.

 

 

 

 

Updated

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request