Donor Experience: Giving via PayPal

An overview of donating via PayPal within Online Giving or Payment forms.

Why Give with PayPal?

  • Convenience: use your existing PayPal account with saved details
  • Security: PayPal protects your payment information
  • Trust: PayPal is a familiar, globally recognized payment platform

Details: 

  • PayPal works on mobile devices (iOS/Android) and desktop browsers
  • Donors log in securely to PayPal during checkout
  • Donations complete instantly with a confirmation message

Note: If you don’t see PayPal as a payment option within your ministry’s Giving Form, please get in touch with the organization directly. Each organization must set up PayPal as an option before it is available.

Donating via Mobile (iOS or Android)

Note: Screenshots reflect iOS, but the experience is identical on Android devices and all browsers.

 

  1. Open the Giving Form and complete the required fields (Name, Email).
  2. Select PayPal as the payment method.
  3. Tap the PayPal button.

    PayPal_Phone_Payment Option.png
     
  4. Log in to your PayPal account and complete verification.

    Giving PayPal Mobile Login and Verification Flow.png    
     
  5. Click Agree & Pay Now.

    Agree and Pay Screen_PayPal_Apple.png
     
  6. You’ll be redirected back to the Giving Form and see a Thank You message.

    PayPal_Thank You Confirmation_IOS.png

 

Donating from a Computer

  1. Open the Giving Form and complete the required fields (Full Name, Email).
  2. Select PayPal as the payment method.
  3. Click the PayPal button.

    Giving Form PayPal Payment Option on Desktop.png
     
  4. A PayPal login pop-up appears—log in and click Agree & Pay Now.

    Giving PayPal Desktop Checkout Flow.png
     
  5. A Thank You screen will confirm your donation.
     

    A screenshot of a gift card

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FAQs

Q: I don’t see PayPal as an option—what should I do?

A: Contact your church or organization administrator. They must enable PayPal in their General Settings before it appears on forms.

Q: Is there an extra fee for using PayPal?

A: No. PayPal is offered as a giving option at no additional cost to donors.

Q: Where do receipts go?

A: PayPal receipts are sent to the email address associated with your PayPal account.

 

 

 

 

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