Understanding Additional Fees and Where to Find Them

To help you stay informed, below is a list of additional fees that may apply to your account, along with instructions on where to locate them in your system.

 

Monthly Service Invoice Fee

  • Amount: Varies*

  • Description: A monthly fee charged for using the software, with the amount determined based on the terms of your service agreement.

  • Where to Find: Navigate to Settings > Invoices to view this fee.

Alternate Bank Deposit Account Fees

  • Amount: $5 per month, per account*

  • Description: This fee applies to each alternate bank deposit account linked to your payment processing.

  • Billing: Charged for the prior month’s service.

  • Where to Find: Navigate to Settings > Invoices to view this fee on your monthly invoice.

 

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Monthly Account Fee

  • Amount: $19.95 per month*

  • Description: A standard monthly fee applied to all Payment Brands processing accounts.

  • Billing: Charged for the prior month’s service.

  • Where to Find: Go to Reports > Deposits > Billing tab to view this fee.

Batch Fee

  • Amount: $0.30 per funded batch*

  • Description: A fee applied to each funded batch. Alternate bank accounts have separate batch fees per batch.

  • Where to Find: Locate this fee by navigating to Reports > Deposits > Billing tab.

PCI Fee

  • Amount: $9.99 per month*

  • Description: This fee is charged for PCI compliance services for the prior month.

  • Where to Find: View this fee under Reports > Deposits > Billing tab.

 

*Disclaimer: The fees listed above represent standard baseline rates. Actual fees may vary depending on your service agreement, selected packages, or customized pricing arrangements. For specific details regarding your account, please refer to your contract or contact our Sales Team or your Account Executive for assistance.

 

Need Assistance?

If you have any questions about your fees or need additional support, please contact our Support Team during business hours (8 AM–5 PM CST, Monday to Friday). For self-service options, visit our Help Center or click the question mark icon within the product for helpful articles and tutorials.

We’re committed to providing transparent and reliable payment processing services.

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