Where's our text giving number?

Finding Your Organization’s Text Giving Number

Objective

This article explains how to find your organization’s text giving number within the Text Management section of your giving platform.

💡 Why Find Your Text Giving Number?

Knowing your text giving number is essential for enabling donors to give quickly and easily via text. This feature simplifies the donation process and can increase engagement and contributions.

Steps to Find Your Text Giving Number

Navigate to Text Management

  1. Log in to your manager portal.
  2. Click on the Settings ⚙️ Gear icon in the top banner.
  3. Select Text Management tile from the menu.

Locate Your Text Giving Number

  1. Your organization’s text giving number will be displayed on the Text Management page.
  2. If you have multiple locations, ensure you share the text number specific to each location.

 

Have Questions or Need Help?

If something isn’t working right, we’re here for you!

  • Technical Support: Available Monday–Friday, 8 AM–5 PM CST.
  • Product Help: Visit the Help Center or click the question mark icon in the product for tutorials and step-by-step instructions.
  • 24/7 Chatbot Support: Our Help Center chatbot can answer common questions any time—day or night.
  • Personalized Support: Contact the Sales Team at sales@ministrybrands.com for guided help through our paid services.

💡 Pro Tip: Many answers can be found for free in our Help Center—no need to wait!

 

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