Apple Pay Implementation Guide: Admin Setup & Donor Experience

Why Enable Apple Pay?

• Ease of Use: With over 500 million users, Apple Pay simplifies the donation process for your donors.
• Security: Advanced security features ensure safe and secure transactions.
• No Additional Cost: Enabling Apple Pay comes at no extra cost to your organization.

Admin Setup: How to Enable Apple Pay

1. Agree to Updated Terms of Service
   • To meet Apple Inc. requirements, you must agree to the updated Terms & Conditions:
   • Check the box to agree.
   • Use the provided links to review the updated Terms before agreeing.
     
2. Update Default Payment Types in Settings
   • Navigate to the Settings Gear Wheel at the top right corner of your Giving Manager Portal.
   • From the tile menu, select Settings.
     
   • Under the Default Payment Methods section, check the box for Apple Pay.
     
     
     This will automatically enable Apple Pay on all your forms.
3. Add Apple Pay to Specific Giving and Payment Forms
   You have full control over where Apple Pay is enabled. Follow these steps to disable or enable Apple Pay on individual forms:
   
   
   1. Navigate to Forms from the Left Navigation Menu.
   2. Select the form you want to update.
   3. At the bottom of the screen, select Form Properties.
      
      
      
   4. Go to the Payment Tab.
      
   5. Under Accepted Payment Types, check or uncheck the box for Apple Pay.
   6. Save & Publish your changes to update live forms across your website, mobile app, or text giving.

Apple Pay Donor Experience

How Donors Give with Apple Pay

Apple Pay simplifies giving for donors using Apple devices (iPhone, iPad, or Safari browser).

1. Donors open the Giving Form and enter the following:
   • Donation Amount
   • Fund Selection
     
     
2. Donors select Apple Pay from the payment options.
3. After entering their Name and Email Address, they click Continue with Apple Pay.
   
4. Donors complete the transaction from the Apple Pay Wallet window.
   • If no card is saved, donors can add one directly from the Apple Pay prompt.
     

Apple Pay is only available to donors accessing the form from an Apple device or Safari browser.

Apple Pay Reporting

• Transaction Report: Apple Pay transactions will appear in the Payment Source column, indicated as Apple Pay.
• Refunds: Apple Pay transactions can be refunded in the same way as all other transactions.
  

Important Notes

1. Terms of Service: Apple Pay cannot be enabled until you agree to the updated Terms of Service.
2. Apple Devices Only:
   • Apple Pay will only appear for donors using an Apple device or the Safari browser.
   • It will not display on non-Apple devices or browsers.
3. Recurring Gifts & Pledges:
   • Recurring gifts, pledges, and partial payments cannot be processed using Apple Pay.
   • If a donor selects a Recurring Gift, Apple Pay will automatically be removed as a payment option.
4. Embedded Forms:
   • Apple Pay is supported on Direct Form links only. If your Giving Form is embedded on your church website, Apple Pay will not appear.
   • Ministry Brands has registered all Direct Form URLs with Apple.

Have Questions or Need Help?

If the product isn’t working as expected, our Support Team is here to assist you. For tutorials or additional resources, check out the Help Center by clicking the question mark icon in the product. This will take you directly to the related help article. For personalized walkthroughs, consider our paid services for one-on-one assistance.

Updated December 17, 2024 19:15