Every organization in our system is on a monthly payment plan for their account. Your organization's monthly fee includes access to the platform, our support team, and other custom materials.
On your Invoices page, your admins can view all invoices for your account. Click on any invoice to see details: your monthly subscription fee plus any additional features (ex. kiosks), due date, and payment status.
Accessing Your Invoices
To access your Invoices, navigate to your manager dashboard, click on Organization (top banner) and choose Invoices from the dropdown menu.
From there, you'll be able to view and download any past invoices, as well as see the next time you're scheduled to be charged.
Settle Your Invoice
Your invoice is automatically charged from your payment source on file on the first of the month.
To edit your payment source on file, navigate to your manager dashboard, click on Organization (top banner) and choose Settings from the dropdown menu.
In the Billing Settings section, you can add and edit card or checking account info.
Note: Your invoice does not show transaction fees. You can find a report of all transaction fees in your Billing Report.
If you have any questions about your payment settings or a particular invoice, please send us a message through the chat feature below. We're here to help you! 😄